Disclaimer, Warranty and Return Policy

TERMS OF USE

PLX Devices Inc. does not guarantee product functionality with any ECU, data logger or other devices that uses the output signals. Implementation and integration of the PLX products with any other device(s) must be done at your own risk. Improper installation and usage may lead to engine damage. Mount and install PLX products in a location where it does not obstruct the driver’s view and/or ability or safely control the vehicle.

PLX Devices Inc. does not guarantee product functionality with ALL vehicles. Implementation and integration of the PLX products with any other device(s) must be done at your own risk. Improper installation and usage may lead to engine damage. Mount and install PLX products in a location where it does not obstruct the driver’s view and/or ability or safely control the vehicle

LIMITED WARRANTY

PLX Devices Inc. warrants this product to be free from defects for 1 year from the date of purchase. If applicable, Oxygen sensors and other non-serviceable items are excluded from stated warranty. Serviceable goods must be determined by PLX Devices to be defective before any warranty or replacement is issued. PLX Devices’ obligation under warranty shall be limited to repairing or replacing, under the discretion of PLX Devices, any part proven defective. This warranty is limited to the repair or replacement of parts in the manufactured good and the necessary labor done to affect its repair or replacement.

SERVICE UNDER WARRANTY

In the unlikely event that your PLX Devices hardware should fail during the warranty period, a Return Material Authorization number (RMA) must be first retrieved from PLX Devices Customer Support. Support can be contacted through email: rma@plxdevices.com or by phone: 408-745-7591. All serviceable goods must be packaged securely with proof of purchase, RMA number, with all shipping charges prepaid and shipped to PLX Devices Inc. Goods returned under warranty must be received by PLX Devices Inc. within ten (10) business days after the RMA number has been issued. Goods received after this period are subject to fees for the service of repair or replacement. All repaired or replaced items shall be warranted for the remainder of the original product warranty.

RETURNS AND RESTOCKING FEE

All returns must be within 30 days of receipt. A 15% restocking fee will apply to applicable PLX Devices products for refund. All returns are to be packed in original condition including packaging, documentation, manuals, and accessories. Returns that do not include all the accessories and components may be returned to the customer or charged on a per item basis. The customer assumes responsibility for product until receipt at PLX Devices Inc., shipping via an insurable carrier is recommended. Any unauthorized shipping charges will be billed to the customer or shipment will be refused.

DISCLAIMER

PLX Devices Inc. shall not be liable for direct, special, incidental, or consequential damages resulting from any legal theory including, but not limited to, lost profits, downtime, goodwill, damage, injury to persons, or replacement of equipment and property due to improper installation, integration and/or misuse of any PLX Devices Inc.’s product(s). This warranty applies to the original purchaser of product and is non-transferable. All implied warranties shall be limited in duration to the said 1 year warranty period.